Welcome — we want your experience with GigGearo to be smooth and transparent from the very first transaction.
1. About These Terms
This document outlines how GigGearo handles payments, billing, and any related disputes. Placing an order with us means you accept the terms described here.
2. Pricing & Tax
All amounts are displayed in USD. Any applicable taxes and shipping fees are calculated and presented clearly at checkout, before payment is taken.
3. Payment Authorisation
When you submit an order, you confirm that you are the authorised user of the payment method provided and that you consent to the full order amount being charged.
4. Billing Errors
Noticed something unexpected on your bill? Reach out to us promptly at Contact@GigGearo.Shop and we will look into it right away, correcting any confirmed error without delay.
5. Refunds
Where a refund is approved, it will be returned to your original payment method within 5–10 business days. Full details are available in our Return Policy.
6. Disputes & Chargebacks
If a charge seems incorrect, we encourage you to contact us first at Contact@GigGearo.Shop. Direct communication typically leads to a faster resolution than a bank dispute. Initiating a chargeback before reaching out to us may slow the process down.
7. Order Cancellations
An order cancelled before it has shipped will receive a full refund. Once an order has been dispatched, our standard return process applies.
8. Updates to These Terms
We reserve the right to revise these Billing Terms at any time. The current version will always be available on this page.