Overview
GigGearo runs this online store selling products. This page explains, in plain terms, what personal data we collect, why we collect it, and what control you have over it. Using our website or placing an order means you're comfortable with what's described below.
1. About Us
GigGearo ("we", "us", "our") is the operator of this store. Protecting your personal information is something we take seriously, and this policy sets out exactly how we handle it.
2. What We Collect
Here's the information that comes our way when you browse or buy:
- Your identity and contact details: name, email address, phone number, and shipping and billing address.
- Order information: items purchased, order value, and payment confirmation (full card numbers are never stored by us).
- Technical information: IP address, browser type, device details, and pages you visit.
- Marketing preferences: whether you've opted in to receive newsletters and promotional offers from us.
3. Why We Use Your Information
1. Order fulfilment – to process your payment, arrange shipping, and handle any support queries. 2. Order communication – confirmations, dispatch updates, and responses to your messages. 3. Store improvement – analysing how visitors use the site so we can make it work better. 4. Marketing – sending newsletters and offers only when you've given us permission. Unsubscribe any time. 5. Legal compliance – meeting our tax, accounting, and fraud-prevention obligations.
4. Payment Security
Payments are handled by PCI-DSS compliant providers over encrypted SSL/TLS connections. GigGearo never sees or stores your full card details at any point.
5. Cookies
We use cookies to keep your cart active, remember your preferences, measure site traffic, and tailor offers. You can manage or remove cookies through your browser settings whenever you like.
6. Who We Share Your Data With
We do not sell your personal data — ever. We share it only with the trusted partners needed to run the store: payment providers, shipping carriers, our e-commerce platform (Shopify), and analytics tools. Each partner receives only the data required to do their job.
7. How Long We Keep Your Data
Your personal data is held only for as long as needed to complete your orders and satisfy our legal, tax, and accounting obligations.
8. Your Rights
1. Access – request a copy of the data we hold about you. 2. Correction – ask us to fix inaccurate information. 3. Deletion – request that we erase your personal data. 4. Restriction or objection – limit or object to how we process your data. 5. Withdraw marketing consent – opt out at any time.
To exercise any of these rights, reach out to us at Contact@GigGearo.Shop.
9. Children's Privacy
This store is not directed at anyone under 16. We do not knowingly collect data from children. If you think a child has provided us with personal information, get in touch and we'll remove it promptly.
10. Policy Updates
We may revise this Privacy Policy periodically. Any changes will appear on this page alongside an updated "Last updated" date, so it's worth checking back occasionally.