Our Fulfillment Origin
Every order leaves our fulfillment center in South Windsor, Connecticut, United States. We deliver across the United States and to 230+ countries and territories around the globe.
How We Handle Your Order
Processing takes 1–3 business days before your order ships. All delivery timeframes listed below begin from the ship date. Select your preferred shipping method at checkout.
U.S. Shipping Options
| Shipping option | Delivery time | Cost |
|---|---|---|
| Express | 1–2 business days | $15.00 |
| Standard | 3–5 business days | $8.00 – FREE on orders of $70.00 and up |
| Standard (free) | 5–8 business days | FREE |
- Express – arrives in 1–2 business days for a flat $15.00.
- Standard (3–5 days) – $8.00, or free on any order totaling $70.00 or more.
- Standard (5–8 days) – completely free, with no minimum purchase required.
Shipping Worldwide
| Destination | Shipping option | Delivery time | Cost |
|---|---|---|---|
| Rest of the world (230+ countries) | Standard | 5–8 business days | FREE |
International delivery estimates may vary. Customs processing in your country can add additional days beyond the estimated timeframe.
Duties, Taxes & Import Fees
Orders shipped internationally may be subject to duties, taxes, or fees imposed by your destination country's customs authority. These charges are the recipient's responsibility and are not reflected in our product prices or shipping rates.
Tracking Your Shipment
A tracking number and link will be emailed to you the moment your order ships. Please allow up to 48 hours for tracking information to update in the system.
What Counts as a Business Day
Business days run Monday through Friday, not including U.S. public holidays. Orders placed on weekends or public holidays will begin processing the following business day. High-volume periods may occasionally result in minor delays.
Incorrect Shipping Address
Double-check your delivery address before completing checkout. If you spot an error, reach out immediately — address changes are only possible before the order has shipped.
Lost or Damaged Shipments
If your order goes missing or arrives in damaged condition, contact us within 48 hours of delivery (include photos for any damage) and we will arrange a replacement or issue a refund.